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Get in Touch with Hammad Perfumes Pakistan
How Can We Help You?
Shopping Questions
How can I reach Hammad Perfumes customer support?
You can get in touch with our team instantly via WhatsApp or call at 03236068109. Alternatively, you can drop an email at infohammadperfumes@gmail.com. Our customer service team is active Monday through Saturday, from 9:00 AM to 6:00 PM, to help you with orders, tracking, or scent recommendations.
What is the estimated delivery time for orders within Pakistan?
We ensure fast shipping across the country. For orders inside Karachi, delivery typically takes 1 to 2 business days. For all other cities in Pakistan, your package will arrive at your doorstep within 3 to 5 business days.
How do I track my perfume order?
Once your order is processed and dispatched, we will send a confirmation SMS and email containing a unique tracking number and link. You can use this link to monitor the real-time delivery status of your premium fragrance.
Can I change or cancel my order after placing it?
If you need to modify your shipping address or cancel an order, please contact our support team via WhatsApp immediately. We can easily update or cancel your order as long as it has not left our fulfillment center. Once shipped, changes cannot be made.
What is your return or exchange policy for fragrances?
We offer a straightforward 7-day exchange policy if you receive a damaged, leaked, or incorrect product. To qualify for an exchange, the perfume must be unused, unopened, and in its original packaging. Contact our team with your order ID to start the process.
Do you have a physical perfume shop in Karachi where I can test scents?
Currently, we operate as an exclusive online store. This model allows us to cut middleman costs and provide high-end, long-lasting luxury perfumes at honest, affordable prices. Every order is packed securely and shipped directly from our central facility in Karachi.
Do you offer bulk orders or corporate gifting discounts?
Yes, we cater to bulk inquiries for corporate events, weddings, and special occasions. For customized packaging or wholesale pricing discounts, please reach out to our team directly via WhatsApp or email us with your specific volume requirements.
How can I get help choosing the right signature scent online?
We write detailed descriptions of the scent profiles (top, middle, and base notes) on every product page to help you make an informed choice. If you are still unsure, send us a quick message on WhatsApp. Our fragrance experts will gladly recommend the perfect long-lasting perfume based on your personal taste.
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